Returns & Exchanges
At Disturbia, we want you to be completely satisfied with your alternative fashion pieces, which is why we offer a 28-day return period from the date of delivery. Items must be returned in their original condition, unworn and with all tags attached, to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Secure Packaging
Place the items back into their original packaging or a secure mailing bag, ensuring all original labels and tags remain intact.
Ship the Package
Generate and print your return shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Process & Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing